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Professional Receptionist

Beginner to Advance 5 (2 Ratings) 1854 Students Enrolled
ACCREDITED BY CPD
Professional Receptionist
£49.00
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Course Includes:
  • Accredited By: CPD
  • Course Level: Beginner to Advance
  • Course Duration: 365 Days
  • Number of Modules: 25
  • Guided Learning Hours: 75
  • Course Certificate: At completion
  • Assessment Included:
  • Course Material:
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Key Features

Asynchronous Learning

Easy Navigation

Support by Phone, Live Chat and Email

FREE Student ID Card

FREE Printed Certificates

42 Hrs Instructor-led Training
28 Hrs Self-paced Videos
56 Hrs Project Work & Exercises
Flexible Schedule
24 x 7 Lifetime Support & Access
Certification and Job Assistance
What Will I Learn?
  • Gain a clear understanding of the job role of a receptionist, and the duties and tasks pertaining to it.
  • Learn customer skills, welcoming guests, creating a good first impression and understanding customer needs.
  • Learn how to use Microsoft Office application.
  • Improve your technical writing skills.
Description

If you aspire to become a professional receptionist, we’ve got just the course for you. The Professional Receptionist Course is the perfect training to enhance your skills and knowledge in receptionist tasks and duties on a day to day basis. The course offers insight into what it takes to work as an efficient receptionist. Whether you are new to the field or employed but want to enhance your knowledge further, getting qualified in this course will set you on the path to get exciting employment opportunities across multiple industries.   

The course covers the fundamentals of being a professional receptionist. Key modules such as creating a powerful first impression, receptionist training objectives, dealing with difficult customers, booking or reservation procedure and making meeting arrangements are discussed extensively. Each topic is explored fully to ensure learners gain a complete understanding of the subject matter.

The The Professional Receptionist Course will teach you how to perform effectively in your job role. The course will focus on the basic skills and competency of a receptionist. As an academic qualification it is highly useful for learners who want to take their education to the next level.

Apply on registration to receive an absolutely FREE Student ID Card (Delivery fee applied)

Why You Should Learn at Next Learn Academy?

Online learning is flexible, convenient and gives you the opportunity to balance life's other commitments with higher education. Next Learn Academy offers an extensive range of online courses with a variety of rich material and resources that will let you connect to peers and expert tutors and build on your skills and knowledge. Next Learn Academy is a reliable online provider with a strong reputation and its meticulously designed courses to help you kick-start your professional journey in the best possible way.

  • This course is available to all students, of all academic backgrounds. However, a sound educational background or reception experience would be an advantage.
  • Learners should be ages 16 or over to undertake the qualification.
  • Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.
  • Office Administrators
  • Receptionists, Hotel Receptionists
  • Secretaries, Administrative Assistants

At the end of the The Professional Receptionist Course, you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.

Those who successfully complete the course will be awarded the Certificate in Professional Receptionist - Level 2 by CPD. It will make you valuable to employers, and your motivation at gaining new skills will be recognised.  

Receive a Printed Certificate absolutely FREE, with applicable delivery fee

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Awarding Body

CPD is an internationally recognised accrediting body that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Other Benefits                  

  • High-quality e-learning study materials.
  • Tutorials/materials from industry-leading experts.
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Certification
  • This course is available to all students, of all academic backgrounds. However, a sound educational background or reception experience would be an advantage.
  • Learners should be ages 16 or over to undertake the qualification.
  • Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.
  • Office Administrators
  • Receptionists, Hotel Receptionists
  • Secretaries, Administrative Assistants

At the end of the The Professional Receptionist Course, you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.

Those who successfully complete the course will be awarded the Certificate in Professional Receptionist - Level 2 by CPD. It will make you valuable to employers, and your motivation at gaining new skills will be recognised.  

Receive a Printed Certificate absolutely FREE, with applicable delivery fee

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Awarding Body

CPD is an internationally recognised accrediting body that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Other Benefits                  

  • High-quality e-learning study materials.
  • Tutorials/materials from industry-leading experts.
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Certification
Professional Receptionist
£49.00
Add To Cart Buy Now
Gift this course
Course Includes:
  • Accredited By: CPD
  • Course Level: Beginner to Advance
  • Course Duration: 365 Days
  • Number of Modules: 25
  • Guided Learning Hours: 75
  • Course Certificate: At completion
  • Assessment Included:
  • Course Material:
Training 5 or more people?

Get your team access to 600+ top NLA courses anytime, anywhere.

Try NLA for Business
Program Fee
Starting @

?22,000/month

Total Program Fee ?3,25,000

Get a chance to win a scholarship up to Rs.1.10 Lakhs

APPLY FOR SCHOLARSHIP
Curriculum
27 Sections
29 Lectures

01 - Professional Receptionist Training Course Objectives

  • Professional Receptionist Training Course Objectives - Professional Receptionist

02 - The 90: 90 Principle to Create a Powerful First Impression

  • The 90: 90 Principle to Create a Powerful First Impression - Professional Receptionist

03 - Hot Telephone Tips

  • Hot Telephone Tips - Professional Receptionist

04 - Get the Facts- Ask the Right Questions

  • Get the Facts (Ask the Right Questions) - Professional Receptionist

05 - Discuss Solutions- Learning to Listen

  • Discuss Solutions (Learning to Listen) - Professional Receptionist

06 - Dealing With Difficult Customers

  • Dealing With Difficult Customers - Professional Receptionist

07 - Practice Good Telephone Skills

  • Practice Good Telephone Skills - Professional Receptionist

08 - Managing Database and Company Files

  • Managing Database and Company Files - Professional Receptionist

09 - Booking or Reservation Procedure

  • Booking or Reservation Procedure - Professional Receptionist

10 - Deal Effectively With Security and Safety Issues

  • Deal Effectively With Security and Safety Issues - Professional Receptionist

11 - Meeting Arrangements

  • Meeting Arrangements - Professional Receptionist

12 - Successful Meetings & Minutes

  • Successful Meetings & Minutes - Professional Receptionist

13 - Organising a Meeting

  • Organising a Meeting - Professional Receptionist

14 - Arranging Business Travel and Accommodation

  • Arranging Business Travel and Accommodation - Professional Receptionist

15 - Email Tutorial

  • Email Tutorial - Professional Receptionist

16 - How to Use Social Media to Promote Your Company

  • How to Use Social Media to Promote Your Company - Professional Receptionist

17 - How to Write a Formal Letter

  • How to Write a Formal Letter - Professional Receptionist

18 - How to Write Business Memo

  • How to Write Business Memo - Professional Receptionist

19 - Business Writing and Memos

  • Business Writing and Memos - Professional Receptionist

20 - Minute Taking

  • Minute Taking - Professional Receptionist

21 - Taking Minutes

  • Taking Minutes - Professional Receptionist

22 - Microsoft Excel Tutorial

  • Microsoft Excel Tutorial Part 1 - Professional Receptionist
  • Microsoft Excel Tutorial Part 2 - Professional Receptionist

23 - MS PowerPoint Tips

  • MS PowerPoint Tips Part 1 - Professional Receptionist
  • MS PowerPoint Tips Part 2 - Professional Receptionist

24 - MS Word Tips & Tricks

  • MS Word Tips & Tricks - Professional Receptionist

25 - Microsoft Outlook

  • Microsoft Outlook - Professional Receptionist

Additional Materials

  • Additional Materials

Download Materials

  • Download Materials

Exams

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Student Feedback
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Reviews
  • AC
    Tue, 21-Jul-2020
    Angel Cook
    Very valuable
    This is a wonderful course and I would definitely recommend it to others
  • HJ
    Mon, 29-Jun-2020
    Harley John
    Learnt a lot
    I thoroughly enjoyed this course.

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