Office Administration & Reception

Beginner to Advance 4.5 (2 Ratings) 1978 Students Enrolled

ACCREDITED BY CPD

£49.00

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Course Includes:

Accredited By: CPD
Course Level: Beginner to Advance
Course Duration: 365 Days
Number of Modules: 30
Guided Learning Hours: 40
Course Certificate: At completion
Assessment Included:
Course Material:

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Key Features

Asynchronous Learning

Easy Navigation

Support by Phone, Live Chat and Email

FREE Student ID Card

FREE Printed Certificates

What Will I Learn?

Gain a clear understanding of the job role in office administration and the role and responsibilities pertaining to it.
Learn how to apply administrative best practices to increase growth and success within an organisation.
Learn how to take minutes at meetings and enhance your competency in meeting management.
Qualifying in office administration means you can work in various roles with well-paid positions with room for progression.
Improve your knowledge in business writing.
Become in receptionist duties and tasks.

Description

Gain knowledge of office administration and receptionist duties with the Office Administration & Reception Course. What’s so great about this course is that once qualified you have a range of job options you can choose to enter, whether it is as an administrative assistant, secretary or HR assistant. The course offers insight on the role and tasks pertaining to office administration. Whether you are new to this field or employed and want to learn new skills, getting qualified will make you a marketable candidate with a competitive edge across multiple industries.

Office Administrators are responsible for various duties and this course covers key modules such as developing customer service skills, developing business writing, tips for speed reading and handling confidential documents. All topics will be extensively discussed with learners gaining a complete understanding of the subject matter.

The Office Administration & Reception course will teach learners office administration and reception matters and how to progress in your career in this regard. The course will focus on basic skills and competencies of getting the job done right. It is also useful for students who want to study further in this field.

Apply on registration to receive an absolutely FREE Student ID Card (Delivery fee applied)

Why You Should Learn at Next Learn Academy?

Online learning is flexible, convenient and gives you the opportunity to balance life's other commitments with higher education. Next Learn Academy offers an extensive range of online courses with a variety of rich material and resources that will let you connect to peers and expert tutors and build on your skills and knowledge. Next Learn Academy is a reliable online provider with a strong reputation and its meticulously designed courses to help you kick-start your professional journey in the best possible way.

There are no formal pre-requisites for this course
Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.

Office Administrators
Receptionists, Secretaries and Administrative Assistants
Anyone who wants to learn more about Office Administration and further their career

At the end of the Office Administration & Reception Course, you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.

Those who successfully complete the course will be awarded the Certificate in Office Administration & Reception - Level 2 by CPD. It will make you valuable to employers, and your motivation at gaining new skills will be recognised.

Receive a Printed Certificate absolutely FREE, with applicable delivery fee

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Awarding Body

CPD is an internationally recognised accrediting body that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Other Benefits

High-quality e-learning study materials.
Tutorials/materials from industry-leading experts.
24/7 Access to the Learning Portal.
Recognised Accredited Certification

Entry Requirements

There are no formal pre-requisites for this course
Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.

Who Should Attend

Office Administrators
Receptionists, Secretaries and Administrative Assistants
Anyone who wants to learn more about Office Administration and further their career

Method of Assessment

Certification

Receive a Printed Certificate absolutely FREE, with applicable delivery fee

Other Information

Access Duration

Awarding Body

CPD is an internationally recognised accrediting body that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Other Benefits

High-quality e-learning study materials.
Tutorials/materials from industry-leading experts.
24/7 Access to the Learning Portal.
Recognised Accredited Certification

£49.00

Add To Cart Buy Now

Gift this course

Course Includes:

Accredited By: CPD
Course Level: Beginner to Advance
Course Duration: 365 Days
Number of Modules: 30
Guided Learning Hours: 40
Course Certificate: At completion
Assessment Included:
Course Material:

Training 5 or more people?

Get your team access to 600+ top NLA courses anytime, anywhere.

Try NLA for Business

Curriculum

30 Sections

98 Lectures

01 - Developing Customer Service Skills

Professional Receptionist Training Course Objectives - Office Administration & Reception

The 90: 90 Principle to Create a Powerful First Impression -Office Administration & Reception

Hot Telephone Tips - Office Administration & Reception

Get the Facts (Ask the Right Questions) - Office Administration & Reception

Discuss Solutions (Learning to Listen) - Office Administration & Reception

Dealing With Difficult Customers - Office Administration & Reception

02 - Business Reports and Letter Writing

Business Writing Skills - Office Administration & Reception

Introduction to Business Report Writing - Office Administration & Reception

Exploring Reports - Office Administration & Reception

How to Prepare for Writing - Office Administration & Reception

Exercise Files: Business Report Writing

03 - E-Mails Writing Tips

Introduction to Effective Email Writing - Office Administration & Reception

Writing Email Messages - Office Administration & Reception

Email Manners - Office Administration & Reception

04 - Typing Speed Development

Effective Typing - Office Administration & Reception

Typing Practice

Exercise Files: Typing Fundamentals

05 - Tips for Speed Reading

Tips for Speed Reading - Office Administration & Reception

06 - Microsoft Word

Introduction to Microsoft Word - Office Administration & Reception

First Step to MS Word - Office Administration & Reception

Text Editing & Formatting - Office Administration & Reception

Formatting Paragraph and Pages - Office Administration & Reception

Creating Styles, Themes, Number and Bullets - Office Administration & Reception

Columns & Tables - Office Administration & Reception

Macros and Proofing - Office Administration & Reception

Sharing and Reviewing Documents - Office Administration & Reception

Modify Word Document - Office Administration & Reception

Exercise Files: Microsoft Word 2016 Preview

07 - Microsoft Excel

Getting Started with Microsoft Excel - Office Administration & Reception

Data Entering - Office Administration & Reception

Creating Formulas and Functions - Office Administration & Reception

Formatting - Office Administration & Reception

Worksheet Views, Multiple Worksheets and Workbooks - Office Administration & Reception

IF, VLOOKUP, and Power Functions, Security & Sharing - Office Administration & Reception

Data Management, Data Analysis Tools - Office Administration & Reception

PivotTables & Macros - Office Administration & Reception

Exercise Files: Microsoft Excel 2016

08 - Microsoft Powerpoint

Getting Started with Microsoft PowerPoint - Office Administration & Reception

Working with Presentations & Slides - Office Administration & Reception

Adding Pictures & Contents to Slides - Office Administration & Reception

Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides - Office Administration & Reception

Preparing & Delivering Speech - Office Administration & Reception

Reusing and Sharing Presentations - Office Administration & Reception

Exercise Files: Microsoft PowerPoint 2016

09 - Microsoft Outlook

Getting Started with Outlook - Office Administration & Reception

Adding and Connecting Accounts, Reading & Organizing Mails - Office Administration & Reception

Creating and Sending Mail, Creating and Working with People - Office Administration & Reception

Working with Delegates & Calendars - Office Administration & Reception

Creating Tasks and Notes, Working with Outlook Data - Office Administration & Reception

10 - Microsoft Access

Introduction to MS Access - Office Administration & Reception

Creating Tables & Setting up Properties- Office Administration & Reception

Queries - Office Administration & Reception

Creating Forms & Reports - Office Administration & Reception

Working with Macros, Integrating Access with Office Suite - Office Administration & Reception

Database Management - Office Administration & Reception

Exercise Files: Microsoft Access 2016

11 - Diary Management

Diary Management - Office Administration & Reception

Diary and Time Management with Outlook 2007

Diary and Time Management with Outlook 2016

12 - Handling Confidential Documents

Handling Confidential Documents - Office Administration & Reception

13 - Job functions and Description of Office Admin/ Manager

Job functions and Description of Office Admin/ Manager - Office Administration & Reception

14 - Successful Meeting Minutes

Successful Meeting Minutes - Office Administration & Reception

Exercise Files: Successful Meeting Minutes

15 - Note Taking

Note Taking - Office Administration & Reception

Exercise Files: Note Taking

16 - Document Proofreading

Document Proofreading - Office Administration & Reception

17 - Appointment Booking and Arranging Interviews

Appointment Booking and Arrange an Interview - Office Administration & Reception

18 - Delivering Postal Mail

Delivering Postal Mail - Office Administration & Reception

19 - Dictating

Dictating - Office Administration & Reception

20 - Organising a Meeting

Organising a Meeting - Office Administration & Reception

Exercise Files: Organising Meeting

21 - Data Management, Record Keeping and Filing

Data Management, Record Keeping and Filing - Office Administration & Reception

22 - Event Planning

Event Planning Essentials - Office Administration & Reception

23 - Arrange Business Travel & Accommodation

Arranging Business Travel and Accommodation - Office Administration & Reception

24 - Bookkeeping

Introduction to Accounting - Office Administration & Reception

Financial & Managerial Accounting - Office Administration & Reception

Taxes - Office Administration & Reception

25 - Quickbooks for Payroll Management

Introduction to QuickBooks - Office Administration & Reception

Setting up the Employee Payroll - Office Administration & Reception

Running the Payroll - Office Administration & Reception

Exercise Files: QuickBooks for Payroll Management

26 - Invoicing/Petty Cash

Invoicing/Petty Cash - Office Administration & Reception

27 - Supervising and Monitoring the Office Works

Supervising and Monitoring the Office Works - Office Administration & Reception

28 - Time Management

Introduction to Time Management - Office Administration & Reception

Fundamentals of Productivity - Office Administration & Reception

How to Use Your Calendar Effectively - Office Administration & Reception

Setting up Priorities and Schedule - Office Administration & Reception

Timer Budgeting - Office Administration & Reception

Exercise Files: Time Management

29 - Motivating Employees

Motivating Employees - Office Administration & Reception

30 - Creating an Effective CV and Cover Letter

Business Resumes & Job Applications - Office Administration & Reception

How to Gather Information for Your CV - Office Administration & Reception

Write your CV - Office Administration & Reception

CV Writing Tips and Layouts - Office Administration & Reception

Different CV Formats - Office Administration & Reception

Saving a CV to Different Formats and Online CV Banks - Office Administration & Reception

Finishing Your CV - Office Administration & Reception

Exercise Files: Creating an Effective CV

Exams

Preview Certificate and Apply for Student ID Card

Student Feedback

4.5

Average Rating

Reviews

AR

Sun, 19-Jul-2020

Alexandra Robertson

Ideal choice

I was very impressed by the standard of this course.
AS

Mon, 25-May-2020

Alannah Shaw

Plenty of resources

This course was exactly what I was looking for as an educator.