Office Administration

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Office Administration

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Office Administration

Office Administration and receptionist services are skills that are highly sought after, seeing as how every business needs great administration and customer service to sustain their business. As a receptionist you will be the face of the organisation that you work for and as an office admin manager or executive you will have a big responsibility on your hands to ensure that the documents and processes of the business run smoothly each day. Our accredited range of programs will teach you how to excel at these roles while also opening up a broader selection of career paths into which you may be able to progress.

Legal Secretary ACCREDITED BY CPD
Legal Secretary

ACCREDITED BY CPD

1268
Legal Secretary
41 Sections CertificateCPD
  • Learn to demonstrate your secretarial skills with attention to detail
  • Gain knowledge of legal procedures
  • Understand your day to day tasks of the smooth operation of a legal firm
  • Understand basic  legal principles
Office Administration & Reception ACCREDITED BY CPD
Office Administration & Reception

ACCREDITED BY CPD

1978
Office Administration & Reception
30 Sections Beginner to AdvanceCPD
  • Gain a clear understanding of the job role in office administration and the role and responsibilities pertaining to it.
  • Learn how to apply administrative best practices to increase growth and success within an organisation.
  • Learn how to take minutes at meetings and enhance your competency in meeting management.
  • Qualifying in office administration means you can work in various roles with well-paid positions with room for progression.
  • Improve your knowledge in business writing.
  • Become in receptionist duties and tasks.
Professional Receptionist ACCREDITED BY CPD
Professional Receptionist

ACCREDITED BY CPD

1854
Professional Receptionist
25 Sections Beginner to AdvanceCPD
  • Gain a clear understanding of the job role of a receptionist, and the duties and tasks pertaining to it.
  • Learn customer skills, welcoming guests, creating a good first impression and understanding customer needs.
  • Learn how to use Microsoft Office application.
  • Improve your technical writing skills.
Facilitation Skills ACCREDITED BY CPD
Facilitation Skills

ACCREDITED BY CPD

1185
Facilitation Skills
09 Sections Beginner to Intermediate CPD
  • Learn why effective facilitation is important to an organisation
  • Learn to confront difficult situations and how to overcome them
  • Learn of different techniques of effective facilitation
  • Learn to achieve optimum results by using effective facilitation skills
  • Learn how to deal with challenging behaviour
Facilitation and Meeting Skills ACCREDITED BY CPD
Facilitation and Meeting Skills

ACCREDITED BY CPD

1286
Facilitation and Meeting Skills
11 Sections CertificateCPD
  • Learn what it takes to be an effective leader and good communicator
  • Learn the process of facilitation within an organisation
  • Learn to carry out facilitation in challenging situations
  • Learn of diverse characteristics in a successful facilitator
  • Understand internal vs. external facilitators
Email Etiquette ACCREDITED BY CPD
Email Etiquette

ACCREDITED BY CPD

1562
Email Etiquette
07 Sections CertificateCPD
  • Learn how to avoid sending emotionally charged emails
  • Learn how to use the subject line in an email appropriately
  • Learn how to keep email messages official and brief
  • Learn of zip and reference sections for large attachments
  • Learn to correctly email different article links by effectively summarising them
Factor Analysis ACCREDITED BY CPD
Factor Analysis

ACCREDITED BY CPD

1098
Factor Analysis
07 Sections Beginner to AdvanceCPD
  • Apply PCA to explain the returns of a technology stock like Apple
  • Build Regression Models with Principal Components in Excel, R, & Python
  • Use Principal Components for dimensionality reduction and exploratory factor analysis
  • Understand and Analyse Principal Components
QuickBooks 2019: Managing Small Business Finances ACCREDITED BY CPD
QuickBooks 2019: Managing Small Business Finances
18 Sections Beginner to AdvanceCPD
  • Customise QuickBooks 2019 to meet all your accounting and bookkeeping needs.
  • Create reports, summaries, and analyses from your businesses’ QuickBooks data.
  • Set up accounts and create lists to track customers, vendors, and employees.
  • Instantly create accurate bookkeeping documents: estimates, invoices, statements, deposits, etc.
QuickBooks Pro 2020 ACCREDITED BY CPD
QuickBooks Pro 2020

ACCREDITED BY CPD

1597
QuickBooks Pro 2020
18 Sections Beginner to AdvanceCPD
  • How to navigate the QuickBooks 2020 interface
  • All about processing payroll and payroll taxes
  • To create a company file and set up your chart of accounts
  • Setting up your preferences in QuickBooks® to suit your company
  • Create invoices, enter and pay bills and purchase orders
  • All about estimates and working with customers and jobs
Office Admin, Secretarial & PA Training ACCREDITED BY CPD
Office Admin, Secretarial & PA Training

ACCREDITED BY CPD

1358
Office Admin, Secretarial & PA Training
30 Sections CertificateCPD
  • Learn how to apply administrative best practices to increase growth and success within an organisation.
  • Gain a clear understanding of the job role in office admin and the role and responsibilities pertaining to it. 
  • Learn how to take minutes at meetings and enhance your competency in meeting management. 
  • Qualifying in office admin means you can work in various roles within well-paid positions and have room for progression. 
  • Improve your knowledge in business writing.
Executive Secretarial & PA ACCREDITED BY CPD
Executive Secretarial & PA

ACCREDITED BY CPD

1517
Executive Secretarial & PA
24 Sections CertificateCPD
  • Learn how to apply administrative best practices to increase growth and success within an organisation.
  • Gain a clear understanding of the role and responsibilities related to a PA or executive secretary 
  • Learn how to take minutes at meetings and enhance your competency in meeting management. 
  • Improve your knowledge in business writing.
  • Qualifying as a PA or executive secretary means you can work in various roles within well-paid positions and have room for progression. 
Customer Service Essentials ACCREDITED BY CPD
Customer Service Essentials

ACCREDITED BY CPD

1875
Customer Service Essentials
18 Sections CertificateCPD
  • Learn the role and responsibilities it entails in working in customer service
  • Enhance your skills so that you can stand out in the competition
  • Learn to handle customer queries and complaints efficiently
  • Learn strategies to implement high quality customer service
  • Learn the fundamentals behind managing customers effectively
Customer Service Skills ACCREDITED BY CPD
Customer Service Skills

ACCREDITED BY CPD

1692
Customer Service Skills
06 Sections Beginner to Intermediate CPD
  • Learn the role and responsibilities it entails in working in customer service
  • Learn of strategies to implement high quality customer service
  • Enhance your skills so that you can stand out in the competition
  • Learn to handle queries and complaints proficiently 
  • Take your career in customer service to the next level
Customer Service ACCREDITED BY CPD
Customer Service

ACCREDITED BY CPD

1816
Customer Service
09 Sections Beginner to AdvanceCPD
  • Explain in great detail what customer service really means
  • The importance of customer service in any organisation or business
  • Identify the goals of great customer service
  • Understand why both verbal and non-verbal communication skills are required in good customer service
Customer Service ACCREDITED BY CPD
Customer Service

ACCREDITED BY CPD

1816
Customer Service
09 Sections Beginner to AdvanceCPD
  • Explain in great detail what customer service really means
  • The importance of customer service in any organisation or business
  • Identify the goals of great customer service
  • Understand why both verbal and non-verbal communication skills are required in good customer service
Customer Service Skills ACCREDITED BY CPD
Customer Service Skills

ACCREDITED BY CPD

1692
Customer Service Skills
06 Sections Beginner to Intermediate CPD
  • Learn the role and responsibilities it entails in working in customer service
  • Learn of strategies to implement high quality customer service
  • Enhance your skills so that you can stand out in the competition
  • Learn to handle queries and complaints proficiently 
  • Take your career in customer service to the next level
Customer Service Essentials ACCREDITED BY CPD
Customer Service Essentials

ACCREDITED BY CPD

1875
Customer Service Essentials
18 Sections CertificateCPD
  • Learn the role and responsibilities it entails in working in customer service
  • Enhance your skills so that you can stand out in the competition
  • Learn to handle customer queries and complaints efficiently
  • Learn strategies to implement high quality customer service
  • Learn the fundamentals behind managing customers effectively
Executive Secretarial & PA ACCREDITED BY CPD
Executive Secretarial & PA

ACCREDITED BY CPD

1517
Executive Secretarial & PA
24 Sections CertificateCPD
  • Learn how to apply administrative best practices to increase growth and success within an organisation.
  • Gain a clear understanding of the role and responsibilities related to a PA or executive secretary 
  • Learn how to take minutes at meetings and enhance your competency in meeting management. 
  • Improve your knowledge in business writing.
  • Qualifying as a PA or executive secretary means you can work in various roles within well-paid positions and have room for progression. 
Office Admin, Secretarial & PA Training ACCREDITED BY CPD
Office Admin, Secretarial & PA Training

ACCREDITED BY CPD

1358
Office Admin, Secretarial & PA Training
30 Sections CertificateCPD
  • Learn how to apply administrative best practices to increase growth and success within an organisation.
  • Gain a clear understanding of the job role in office admin and the role and responsibilities pertaining to it. 
  • Learn how to take minutes at meetings and enhance your competency in meeting management. 
  • Qualifying in office admin means you can work in various roles within well-paid positions and have room for progression. 
  • Improve your knowledge in business writing.
QuickBooks Pro 2020 ACCREDITED BY CPD
QuickBooks Pro 2020

ACCREDITED BY CPD

1597
QuickBooks Pro 2020
18 Sections Beginner to AdvanceCPD
  • How to navigate the QuickBooks 2020 interface
  • All about processing payroll and payroll taxes
  • To create a company file and set up your chart of accounts
  • Setting up your preferences in QuickBooks® to suit your company
  • Create invoices, enter and pay bills and purchase orders
  • All about estimates and working with customers and jobs
QuickBooks 2019: Managing Small Business Finances ACCREDITED BY CPD
QuickBooks 2019: Managing Small Business Finances
18 Sections Beginner to AdvanceCPD
  • Customise QuickBooks 2019 to meet all your accounting and bookkeeping needs.
  • Create reports, summaries, and analyses from your businesses’ QuickBooks data.
  • Set up accounts and create lists to track customers, vendors, and employees.
  • Instantly create accurate bookkeeping documents: estimates, invoices, statements, deposits, etc.
Factor Analysis ACCREDITED BY CPD
Factor Analysis

ACCREDITED BY CPD

1098
Factor Analysis
07 Sections Beginner to AdvanceCPD
  • Apply PCA to explain the returns of a technology stock like Apple
  • Build Regression Models with Principal Components in Excel, R, & Python
  • Use Principal Components for dimensionality reduction and exploratory factor analysis
  • Understand and Analyse Principal Components
Email Etiquette ACCREDITED BY CPD
Email Etiquette

ACCREDITED BY CPD

1562
Email Etiquette
07 Sections CertificateCPD
  • Learn how to avoid sending emotionally charged emails
  • Learn how to use the subject line in an email appropriately
  • Learn how to keep email messages official and brief
  • Learn of zip and reference sections for large attachments
  • Learn to correctly email different article links by effectively summarising them
Facilitation and Meeting Skills ACCREDITED BY CPD
Facilitation and Meeting Skills

ACCREDITED BY CPD

1286
Facilitation and Meeting Skills
11 Sections CertificateCPD
  • Learn what it takes to be an effective leader and good communicator
  • Learn the process of facilitation within an organisation
  • Learn to carry out facilitation in challenging situations
  • Learn of diverse characteristics in a successful facilitator
  • Understand internal vs. external facilitators
Facilitation Skills ACCREDITED BY CPD
Facilitation Skills

ACCREDITED BY CPD

1185
Facilitation Skills
09 Sections Beginner to Intermediate CPD
  • Learn why effective facilitation is important to an organisation
  • Learn to confront difficult situations and how to overcome them
  • Learn of different techniques of effective facilitation
  • Learn to achieve optimum results by using effective facilitation skills
  • Learn how to deal with challenging behaviour
Professional Receptionist ACCREDITED BY CPD
Professional Receptionist

ACCREDITED BY CPD

1854
Professional Receptionist
25 Sections Beginner to AdvanceCPD
  • Gain a clear understanding of the job role of a receptionist, and the duties and tasks pertaining to it.
  • Learn customer skills, welcoming guests, creating a good first impression and understanding customer needs.
  • Learn how to use Microsoft Office application.
  • Improve your technical writing skills.
Office Administration & Reception ACCREDITED BY CPD
Office Administration & Reception

ACCREDITED BY CPD

1978
Office Administration & Reception
30 Sections Beginner to AdvanceCPD
  • Gain a clear understanding of the job role in office administration and the role and responsibilities pertaining to it.
  • Learn how to apply administrative best practices to increase growth and success within an organisation.
  • Learn how to take minutes at meetings and enhance your competency in meeting management.
  • Qualifying in office administration means you can work in various roles with well-paid positions with room for progression.
  • Improve your knowledge in business writing.
  • Become in receptionist duties and tasks.
Legal Secretary ACCREDITED BY CPD
Legal Secretary

ACCREDITED BY CPD

1268
Legal Secretary
41 Sections CertificateCPD
  • Learn to demonstrate your secretarial skills with attention to detail
  • Gain knowledge of legal procedures
  • Understand your day to day tasks of the smooth operation of a legal firm
  • Understand basic  legal principles
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