Office Administration
Office Administration and receptionist services are skills that are highly sought after, seeing as how every business needs great administration and customer service to sustain their business. As a receptionist you will be the face of the organisation that you work for and as an office admin manager or executive you will have a big responsibility on your hands to ensure that the documents and processes of the business run smoothly each day. Our accredited range of programs will teach you how to excel at these roles while also opening up a broader selection of career paths into which you may be able to progress.
Customer Service Essentials
18 Sections
CertificateCPD
- Learn the role and responsibilities it entails in working in customer service
- Enhance your skills so that you can stand out in the competition
- Learn to handle customer queries and complaints efficiently
- Learn strategies to implement high quality customer service
- Learn the fundamentals behind managing customers effectively
Customer Service Skills
06 Sections
Beginner to Intermediate CPD
- Learn the role and responsibilities it entails in working in customer service
- Learn of strategies to implement high quality customer service
- Enhance your skills so that you can stand out in the competition
- Learn to handle queries and complaints proficiently
- Take your career in customer service to the next level
Customer Service Essentials
18 Sections
CertificateCPD
- Learn the role and responsibilities it entails in working in customer service
- Enhance your skills so that you can stand out in the competition
- Learn to handle customer queries and complaints efficiently
- Learn strategies to implement high quality customer service
- Learn the fundamentals behind managing customers effectively
Customer Service Skills
06 Sections
Beginner to Intermediate CPD
- Learn the role and responsibilities it entails in working in customer service
- Learn of strategies to implement high quality customer service
- Enhance your skills so that you can stand out in the competition
- Learn to handle queries and complaints proficiently
- Take your career in customer service to the next level
Customer Service Skills
06 Sections
Beginner to Intermediate CPD
- Learn the role and responsibilities it entails in working in customer service
- Learn of strategies to implement high quality customer service
- Enhance your skills so that you can stand out in the competition
- Learn to handle queries and complaints proficiently
- Take your career in customer service to the next level
Customer Service Essentials
18 Sections
CertificateCPD
- Learn the role and responsibilities it entails in working in customer service
- Enhance your skills so that you can stand out in the competition
- Learn to handle customer queries and complaints efficiently
- Learn strategies to implement high quality customer service
- Learn the fundamentals behind managing customers effectively
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- Updated February 2021 4 total hours
- 30 lectures
- Intermediate
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