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Hotel Receptionist & Opera PMS Hotel Software

Beginner to Intermediate 5 (3 Ratings) 1904 Students Enrolled
ACCREDITED BY CPD
Hotel Receptionist & Opera PMS Hotel Software
£49.00
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Course Includes:
  • Accredited By: CPD
  • Course Level: Beginner to Intermediate
  • Course Duration: 365 Days
  • Number of Modules: 37
  • Guided Learning Hours: 65
  • Course Certificate: At completion
  • Assessment Included:
  • Course Material:
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Key Features

Asynchronous Learning

Easy Navigation

Support by Phone, Live Chat and Email

FREE Student ID Card

FREE Printed Certificates

42 Hrs Instructor-led Training
28 Hrs Self-paced Videos
56 Hrs Project Work & Exercises
Flexible Schedule
24 x 7 Lifetime Support & Access
Certification and Job Assistance
What Will I Learn?
  • Become an expert when using Opera PMS software training.
  • Learn how to use the software for hotel booking and reservations.
  • Learn how to answer guests’ questions and queries, while working in the front of house operations.
  • Gain a clear understanding of your job role as a hotel receptionist and the role and responsibilities pertaining to it.
  • Learn how to take the necessary steps to gain employment in the hotel industry.
  • Take your educational knowledge in hotel management to the next level.
Description

Hotel receptionists are in high demand, and if the hotel management industry interests you, you can take a step forward by getting qualified. The Hotel Receptionist & Opera PMS Hotel Software Course is the perfect course to understand what entails the job role of a hotel receptionist. Additionally, the course focuses on PMS hotel software and will give you the relevant skills on how to use it effectively in your day to day activities.  The Hotel Receptionist & Opera PMS Hotel Software Course will get you are up to date with the latest software application and develop your practical knowledge, so that once qualified you will be ready to make a dive into this world.  

The course covers a range of key modules such as course objectives, learn good telephone skills, booking and reservation procedure and dealing with difficult customers. Each module will be heavily discussed to ensure learners gain a complete understanding of the subject matter.

The Hotel Receptionist & Opera PMS Hotel Software Course will give learners the opportunity to become efficient in their job role within the hotel industry and serve their guests well. The course is also useful to students who want to gain traction in their academic goals and have a career in hotel management.

Apply on registration to receive an absolutely FREE Student ID Card (Delivery fee applied)

Why You Should Learn at Next Learn Academy?

Online learning is flexible, convenient and gives you the opportunity to balance life's other commitments with higher education. Next Learn Academy offers an extensive range of online courses with a variety of rich material and resources that will let you connect to peers and expert tutors and build on your skills and knowledge. Next Learn Academy is a reliable online provider with a strong reputation and its meticulously designed courses to help you kick-start your professional journey in the best possible way.

  • There are no formal pre-requisites required for this course
  • Learners must be age 16 or over and should have basic understanding of the English Language, Numeracy, Literacy and ICT.
  • Individuals seeking work as a Receptionist in the hotel/hospitality industry
  • Those interested in learning how to use the Opera PMS system
  • Aspiring Receptionists keen to learn or develop relevant skills needed to progress further in their career
  • Experienced Hotel Receptionists wishing to learn new skills, particularly in relation to the use of the Opera PMS system

At the end of the Hotel Receptionist & Opera PMS Hotel Software Course, you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.

Those who successfully complete the course will be awarded the Certificate in Hotel Receptionist & Opera PMS Hotel Software by CPD. It will make you valuable to employers, and your motivation at gaining new skills will be recognised.  

Receive a Printed Certificate absolutely FREE, with applicable delivery fee

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Awarding Body

CPD is an internationally recognised accrediting body that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Other Benefits                  

  • High-quality e-learning study materials.
  • Tutorials/materials from industry-leading experts.
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Certification
  • There are no formal pre-requisites required for this course
  • Learners must be age 16 or over and should have basic understanding of the English Language, Numeracy, Literacy and ICT.
  • Individuals seeking work as a Receptionist in the hotel/hospitality industry
  • Those interested in learning how to use the Opera PMS system
  • Aspiring Receptionists keen to learn or develop relevant skills needed to progress further in their career
  • Experienced Hotel Receptionists wishing to learn new skills, particularly in relation to the use of the Opera PMS system

At the end of the Hotel Receptionist & Opera PMS Hotel Software Course, you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.

Those who successfully complete the course will be awarded the Certificate in Hotel Receptionist & Opera PMS Hotel Software by CPD. It will make you valuable to employers, and your motivation at gaining new skills will be recognised.  

Receive a Printed Certificate absolutely FREE, with applicable delivery fee

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Awarding Body

CPD is an internationally recognised accrediting body that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Other Benefits                  

  • High-quality e-learning study materials.
  • Tutorials/materials from industry-leading experts.
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Certification
Hotel Receptionist & Opera PMS Hotel Software
£49.00
Add To Cart Buy Now
Gift this course
Course Includes:
  • Accredited By: CPD
  • Course Level: Beginner to Intermediate
  • Course Duration: 365 Days
  • Number of Modules: 37
  • Guided Learning Hours: 65
  • Course Certificate: At completion
  • Assessment Included:
  • Course Material:
Training 5 or more people?

Get your team access to 600+ top NLA courses anytime, anywhere.

Try NLA for Business
Program Fee
Starting @

?22,000/month

Total Program Fee ?3,25,000

Get a chance to win a scholarship up to Rs.1.10 Lakhs

APPLY FOR SCHOLARSHIP
Curriculum
37 Sections
37 Lectures

01 - Professional Receptionist Training Course Objectives

  • Professional Receptionist Training Course Objectives - Hotel Receptionist & Opera PMS Hotel Software

02 - The 90: 90 Principle to Create a Powerful First Impression

  • The 90: 90 Principle to Create a Powerful First Impression (Supporting Document) - Hotel Receptionist & Opera PMS Hotel Software

03 - Hot Telephone Tips

  • Hot Telephone Tips - Hotel Receptionist & Opera PMS Hotel Software

04 - Get the Facts- Ask the Right Questions

  • Get the Facts (Ask the Right Questions) - Hotel Receptionist & Opera PMS Hotel Software

05 - Discuss Solutions- Learning to Listen

  • Discuss Solutions (Learning to Listen) - Hotel Receptionist & Opera PMS Hotel Software

06 - Dealing With Difficult Customers

  • Dealing With Difficult Customers- Hotel Receptionist & Opera PMS Hotel Software

07 - Practice Good Telephone Skills

  • Practice good telephone skills- Hotel Receptionist & Opera PMS Hotel Software

08 - Managing Database and Company Files

  • Managing database and company files- Hotel Receptionist & Opera PMS Hotel Software

09 - Booking or Reservation Procedure

  • Booking or Reservation procedure- Hotel Receptionist & Opera PMS Hotel Software

10 - Deal Effectively With Security and Safety Issues

  • Deal effectively with security and safety issues- Hotel Receptionist & Opera PMS Hotel Software

11 - Successful Meetings & Minutes

  • Successful Meetings & Minutes- Hotel Receptionist & Opera PMS Hotel Software

12 - Meeting Arrangements

  • Meeting Arrangements- Hotel Receptionist & Opera PMS Hotel Software

13 - Arranging Business Travel and Accommodation

  • Arranging Business Travel and Accommodation- Hotel Receptionist & Opera PMS Hotel Software

14 - Email Tutorial

  • Email Tutorial- Hotel Receptionist & Opera PMS Hotel Software

15 - How to Use Social Media to Promote Your Company

  • How to use Social Media to promote your company- Hotel Receptionist & Opera PMS Hotel Software

16 - Minute Taking

  • Minute Taking- Hotel Receptionist & Opera PMS Hotel Software

17 - Microsoft Excel Tutorial

  • Microsoft Excel Tutorial- Hotel Receptionist & Opera PMS Hotel Software

18 - MS PowerPoint Tips

  • MS PowerPoint Tips- Hotel Receptionist & Opera PMS Hotel Software

19 - MS Word Tips & Tricks

  • MS Word Tips & Tricks- Hotel Receptionist & Opera PMS Hotel Software

20 - Opera Log in and Log Out, Main Screen

  • Opera Log In and Log Out, Main Screen- Hotel Receptionist & Opera PMS Hotel Software

21 - Profile Creation and Amendments

  • Profile Creation and Amendments- Hotel Receptionist & Opera PMS Hotel Software

22 - Profile Notes

  • Profile Notes- Hotel Receptionist & Opera PMS Hotel Software

23 - Finding Reservations – 2 ways

  • Finding Reservations (2 ways) - Hotel Receptionist & Opera PMS Hotel Software

24 - Rate Query Screen

  • Rate Query Screen- Hotel Receptionist & Opera PMS Hotel Software

25 - Creating Reservation

  • Creating Reservation- Hotel Receptionist & Opera PMS Hotel Software

26 - Preferences and Features Requests

  • Preferences and Features Requests- Hotel Receptionist & Opera PMS Hotel Software

27 - Amending Reservation

  • Amending Reservation- Hotel Receptionist & Opera PMS Hotel Software

28 - Cancelling Reservation

  • Cancelling Reservation- Hotel Receptionist & Opera PMS Hotel Software

29 - Check In (2 Ways)

  • Check In (2 Ways)- Hotel Receptionist & Opera PMS Hotel Software

30 - Check out

  • Check out- Hotel Receptionist & Opera PMS Hotel Software

31 - Cashiering Posting Charges

  • Cashiering Posting Charges- Hotel Receptionist & Opera PMS Hotel Software

32 - Cashiering Splitting and Transferring Charges

  • Cashiering Splitting and Transferring Charges- Hotel Receptionist & Opera PMS Hotel Software

33 - Cashiering Routing

  • Cashiering Routing- Hotel Receptionist & Opera PMS Hotel Software

34 - Alerts

  • Alerts- Hotel Receptionist & Opera PMS Hotel Software

35 - Traces

  • Traces- Hotel Receptionist & Opera PMS Hotel Software

36 - Room Status, Out of Order and Out of Service

  • Room Status, Out of Order and Out of Service- Hotel Receptionist & Opera PMS Hotel Software

37 - Opera Reports

  • Opera Reports- Hotel Receptionist & Opera PMS Hotel Software

Exams

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Student Feedback
5
Average Rating
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Reviews
  • EM
    Wed, 15-Jul-2020
    Eliana Matthews
    Awesome
    Excellent course I want to thank this platform for their dedication to learners.
  • AM
    Mon, 29-Jun-2020
    Andrei Macdonald
    Great service
    I didn’t have prior knowledge on this topic, however, this all changed thanks to the provider.
  • DA
    Sat, 10-Jul-2021
    Deniz Adagorenli
    Good and easy
    I'm glad I took this course

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