Over the years, we have all encountered our fair share of difficult people. People who don't turn their work in as promised, people who don't show up for meetings, people who vehemently stick to their views and refuse to collaborate, people who push back on the work for which they are responsible and more. So instead of turning to some drastic decisions every time you come across a difficult person, why not equip yourself with the skills to handle them?

In this ‘Dealing with Difficult People’ course, you will learn what bothers you, who you are and why you respond the way you do, how to make new changes stick, where to stand your ground, and when to walk away. Upon successful completion of the course you’ll know exactly what to say and do to defuse volatile situations and bring out the best in people, no matter how difficult they are.

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Online learning is flexible, convenient and gives you the opportunity to balance life's other commitments with higher education. Next Learn Academy offers an extensive range of online courses with a variety of rich material and resources that will let you connect to peers and expert tutors and build on your skills and knowledge. Next Learn Academy is a reliable online provider with a strong reputation and its meticulously designed courses to help you kick-start your professional journey in the best possible way.