Dealing with Difficult People

Beginner to Advance 4.7 (6 Ratings) 887 Students Enrolled
ACCREDITED BY CPD
£64.00
Course Includes:
  • Accredited By: CPD
  • Course Level: Beginner to Advance
  • Course Duration: 365 Days
  • Number of Modules: 5
  • Guided Learning Hours: 1
  • Course Certificate: At completion
  • Assessment Included:
  • Course Material:
Training 5 or more people?

Get your team access to 600+ top NLA courses anytime, anywhere.

Try NLA for Business
Key Features

Asynchronous Learning

Easy Navigation

Support by Phone, Live Chat and Email

FREE Student ID Card

FREE Printed Certificates

42 Hrs Instructor-led Training
28 Hrs Self-paced Videos
56 Hrs Project Work & Exercises
Flexible Schedule
24 x 7 Lifetime Support & Access
Certification and Job Assistance
What Will I Learn?
  • Learn how to defuse a volatile situation before it occurs
  • Learn how to develop the confidence to speak up-and the wisdom to quiet down
  • Learn how to get a grip on your own anger and strong emotions
  • Learn how to be more assertive
Description

Over the years, we have all encountered our fair share of difficult people. People who don't turn their work in as promised, people who don't show up for meetings, people who vehemently stick to their views and refuse to collaborate, people who push back on the work for which they are responsible and more. So instead of turning to some drastic decisions every time you come across a difficult person, why not equip yourself with the skills to handle them?

In this ‘Dealing with Difficult People’ course, you will learn what bothers you, who you are and why you respond the way you do, how to make new changes stick, where to stand your ground, and when to walk away. Upon successful completion of the course you’ll know exactly what to say and do to defuse volatile situations and bring out the best in people, no matter how difficult they are.

Apply on registration to receive an absolutely FREE Student ID Card (Delivery fee applied)

 

 

Why You Should Learn at Next Learn Academy?

Online learning is flexible, convenient and gives you the opportunity to balance life's other commitments with higher education. Next Learn Academy offers an extensive range of online courses with a variety of rich material and resources that will let you connect to peers and expert tutors and build on your skills and knowledge. Next Learn Academy is a reliable online provider with a strong reputation and its meticulously designed courses to help you kick-start your professional journey in the best possible way.

  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended
  • HR Managers
  • Team Leaders
  • Teachers
  • Supervisors
  • Managers

To pass this course learners must have successfully passed all the assessment criteria. The purpose of assessment is to ensure that effective learning has taken place.

You will need to submit these assignments online via the online learning portal, they will then be subject to internal assessment and results will be provided.

  • You will only need to pay £19 for assessment & Certificate.

Upon the successful completion of the course, you will be awarded the ‘Certificate in Dealing with Difficult People - Level 2’ certificate by CPD.

Receive a Printed Certificate absolutely FREE, with applicable delivery fee

 

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Awarding Body

CPD is an internationally recognised accrediting body that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Other Benefits                  

  • High-quality e-learning study materials.
  • Tutorials/materials from industry-leading experts.
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Certification
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended
  • HR Managers
  • Team Leaders
  • Teachers
  • Supervisors
  • Managers

To pass this course learners must have successfully passed all the assessment criteria. The purpose of assessment is to ensure that effective learning has taken place.

You will need to submit these assignments online via the online learning portal, they will then be subject to internal assessment and results will be provided.

  • You will only need to pay £19 for assessment & Certificate.

Upon the successful completion of the course, you will be awarded the ‘Certificate in Dealing with Difficult People - Level 2’ certificate by CPD.

Receive a Printed Certificate absolutely FREE, with applicable delivery fee

 

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Awarding Body

CPD is an internationally recognised accrediting body that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Other Benefits                  

  • High-quality e-learning study materials.
  • Tutorials/materials from industry-leading experts.
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Certification
£64.00
Course Includes:
  • Accredited By: CPD
  • Course Level: Beginner to Advance
  • Course Duration: 365 Days
  • Number of Modules: 5
  • Guided Learning Hours: 1
  • Course Certificate: At completion
  • Assessment Included:
  • Course Material:
Training 5 or more people?

Get your team access to 600+ top NLA courses anytime, anywhere.

Try NLA for Business
Program Fee
Starting @

?22,000/month

Total Program Fee ?3,25,000

Get a chance to win a scholarship up to Rs.1.10 Lakhs

Top Companies Trust Next Learn Academy
Get your team access to Next Learn Academy's top 600+ courses
Try NLA for Business

Preview Certificate and Apply for Student ID Card

Frequently Bought Courses
Mastering Counselling ACCREDITED BY CPD
Mastering Counselling ACCREDITED BY CPD
Mastering Counselling
Bestseller
1535
£49.00
Add to Cart
Student Feedback
4.7
Average Rating
  • 67%
  • 34%
  • 0%
  • 0%
  • 0%
Reviews
  • HM
    Fri, 22-May-2020
    Hendrix Moore
    Overall a well informative and thorough course
  • BL
    Fri, 26-Jun-2020
    Brook Lawrence
    Very informative and learned lot.
  • EK
    Tue, 14-Jul-2020
    Emelia King
    Absolutely loving this course so far. its worthy for our day today lives.
  • BY
    Mon, 18-May-2020
    Brynn Young
    This course is very thorough and detailed.
  • OD
    Sun, 24-May-2020
    Ophelia Doyle
    Motivational
    Inspiring and Motivating Individuals course has been a life changing experience. My Perception about managing people has changed positively completely.
  • EW
    Wed, 12-Aug-2020
    Ellie-Mae West
    Valuable course
    This course is applicable in day to day situations. It’s a real added value for my professional life.

Top Business Associates choose Next Learn Academy